Legal

Terms of service

Effective date: 7 November 2026

1. Who you are working with

These terms apply to the services offered on uyako.com. The services are provided by Oka Yunior, an independent designer and website builder trading as uyako, based in Yogyakarta, Indonesia ("I", "me"). "You" means the business or person who orders a service. Contact: oka@uyako.com.

2. Services

I offer design, website and funnel services for businesses, including:

• Website audit: a written review of your current website or funnel with prioritised recommendations.
• Projects: brand identity, print design, landing pages, funnels (including GoHighLevel and Shopify) and full websites, delivered to an agreed scope.
• Monthly plans: ongoing updates, fixes, new pages and design support, as described for each plan on the pricing section of this website.

All services are delivered digitally. I don't sell or ship physical products.

3. Quotes and agreement

Before any project starts, I send a written quote by email that sets out the scope, deliverables, price, payment schedule and timeline. Our agreement starts when you accept the quote in writing (a reply by email or message is enough) and the first payment is received. If the quote and these terms differ, the quote wins.

4. Prices and payment

• All prices are in US dollars (USD). Prices shown on this website are starting points; your quote shows the final price.
• Website audit: paid in full before the audit starts.
• Projects: 50% deposit to start, and the remaining 50% before the site goes live or the final files are handed over. Larger projects may be split into more stages, as written in the quote.
• Monthly plans: billed monthly in advance, on the same date each month.
• Payments can be made by card through a secure payment provider, or by Wise or PayPal. I never see or store your full card details.
• Invoices are due within 7 days unless the invoice says otherwise. If a payment is late, I may pause work until it is paid.
• Your bank or payment provider may charge its own fees or exchange costs. These are not included in my prices.

5. Timelines

Each quote includes an estimated timeline. Timelines depend on receiving your content, feedback and access on time. If those are delayed, the timeline moves by the same amount. If a project is paused by you for more than 30 days, I may need to reschedule it around other work.

6. What I need from you

• Accurate content such as text, images, logos and product details, and the right to use them.
• Access to the accounts I need (for example your domain, hosting, GoHighLevel or Shopify), using access you control and can remove.
• Clear, consolidated feedback at each check-in, from one decision maker.

7. Revisions and changes

Each quote states how many rounds of revisions are included. Requests that go beyond the agreed scope, such as new pages, new features or a new direction after approval, are quoted separately before I start them. Nothing extra is added to your bill without your written approval.

8. Third-party costs

Domains, hosting, website builders, apps, plugins, fonts, stock photos and similar tools are paid by you directly, or passed on at cost with your approval. These tools are provided by their own companies and are subject to their terms.

9. Ownership

Once you have paid in full, you own the final designs, files and website created for you, and you receive the files and logins. Until then, the work remains mine. Third-party items (such as fonts, stock images, themes or apps) stay under their own licences. Tools, templates and know-how I used before or outside your project remain mine, and you receive the right to use them as part of your project.

10. Portfolio

I may show the finished work in my portfolio and on this website after launch. If you prefer that I don't, tell me in writing and I will keep it private.

11. Confidentiality and access

I keep your business information, logins and files confidential and use them only for your project. I use a password manager and two-factor sign-in where available, and you can remove my access at any time.

12. Cancellation and refunds

How cancellations and refunds work for audits, projects and monthly plans is set out in the refund and cancellation policy, which is part of these terms.

13. Support after launch

After a project is delivered, I fix any errors in my own work that you report within 14 days, at no cost. Ongoing updates and new work after that are available through a monthly plan or a new quote.

14. Limits of liability

I work carefully and professionally, but I can't guarantee specific business results such as sales, rankings or leads, and I'm not responsible for outages or changes caused by third-party platforms. To the extent the law allows, my total liability for any claim related to a project is limited to the amount you paid me for that project (or, for monthly plans, the fees paid in the 3 months before the claim). Nothing in these terms limits rights you have under consumer law that cannot be excluded.

15. Ending our work together

Either of us may end a project in writing if the other seriously breaks these terms and doesn't fix it within 14 days of being told. If a project ends early, you pay for the work completed up to that point, and I hand over that work once it is paid.

16. Governing law

These terms are governed by the laws of the Republic of Indonesia. If a disagreement comes up, we will first try in good faith to solve it by talking it through.

17. Changes to these terms

I may update these terms from time to time. The version that applies to your project is the one in effect on the date you accepted your quote.

18. Contact

Questions about these terms: oka@uyako.com, or WhatsApp +6285780572868.